At some point the app needed to be modified, developed and fixed. "That"s how we became a partner, who continued developing the application, "told Aver Allmere, a business developer at TTC Solutions. "Our input is in consulting the client in product development questions and also taking the responsibility to deliver. We have also done testing."

Currently, airBaltic defines the urgency of bug fixes and requests feature development / improvements. The project is in constant development and maintenance. "We also improve it and add small features," said Triin Korjus. Mobile Application Developer at TTC Solutions.

"Working and moving together for two years now, this relationship is a good symbiosis. Client knows how the system could work in their process and we know how to write it in the code. So we work through multiple options, determining what sticks and what not" explained Urmas Kabi, Test Lead at TTC Solutions."

The business target for the TTC is to deliver the requested changes based on a defined urgency level time frame. For airBaltic digitizing flight related protocols and processes gained them meaningful work time, decreasing the cost of handling all that paperwork.

"Transparency and mutual interest for the product are essential in a good customer relationship. We are easily reachable and the communication has always been really smooth so it"s a great partnership," Urmas summed up.

More informationwww.airbaltic.com